If you consider that your order will be produced from scratch once you place the order, you are running. The entire manufacturing and shipping process should take no more than 8 days. We will let you know immediately via email if your order is taking longer than normal. 

If you want to know the status of your order, please contact us at Customer Service.(customerservice@argentobourbon.inbox.ai)

It's very simple. Just contact us at Customer Service (customerservice@argentobourbon.inbox.ai) with your order number, send us the products back and we will give you new ones or make the return. Your Customer Service Assistant will guide you step by step depending on your situation.

To be able to take the Return Plan, the products must be unused and in perfect condition. Our control department will inspect each returned product to confirm eligibility for exchange or return.

Get ready for a long list of options

• Debit or Credit Cards
• Apple Pay
• Google Pay
• PayPal
• Shopify Payments

The one that best suits you :)

Of course you can do it, just send us an email to customerservice@argentobourbon.inbox.ai and we will take care of it. The products must be unused and in perfect condition. Our control department will inspect each returned product to confirm eligibility for exchange or return.

Once you place your order, we will begin to create each piece with a lot of passion and dedication. Once each product is finished, we will send it directly to you, eliminating excess inventory, intermediaries and reducing exaggerated prices.

We transfer these savings to you, allowing you to receive products with top materials, superior quality and a lot of style. All this, at a fraction of the traditional price. With this model, everyone involved wins!

We send an email with your question or request to customerservice@argentobourbon.inbox.ai

Responses within 1 BUSINESS DAY

We are also available on Whatsapp. (+57) 313 872 4145

Our MADE TO ORDER It not only saves money, but also resources and reduces pollution.

Remember that selling through the traditional model is one of the most polluting industries globally. We want transform this reality, but to have a significant impact, we will have to reach big numbers. Do you want to be part? Simply treat yourself to a pair of Argentos, we'll take care of the rest!

Our products are handcrafted by our dedicated artisans, who have been trained by expert Italian masters. They have shared their know-how and we have combined it with cutting-edge technology. The result? An unmatched mix of centuries-old wisdom and modern innovation, to create pieces of supreme comfort, durability and incomparable style.

Send us an email with your foot measurements and comments. With trust! We find beauty in diversity.

First of all, can you keep a secret? Just kidding, the truth is we want the world to know that we don't take our choice of materials lightly. 

• We use full grain Italian crosta leather, which comes from one of the most environmentally conscious processes on the market. This type of leather has open and visible pores, which improves the adhesion of the dyes we use, allowing for beauty that lasts. 
• All our shoes are lined with Vachetta leather, which allows breathability, extra comfort and greater durability.
• We make our pieces withn Italian waxed threads. These provide better sealing and therefore protection against water, as well as flexibility and resistance.
• All our shoes come with insole Memory Foam, for greater comfort, support and to ensure that your feet feel comfortable all day. 
• We offer a wide variety of soles to suit all styles. These can be made of leather, EVA or natural rubber, and provide maximum comfort, lightness and durability.

We are happy to offer 6 month warranty; enough time to check that your shoes have no manufacturing or material defects. It is important to note that the warranty does not cover damage due to regular use. If your shoes have this type of damage, please write to us at Customer Service (customerservice@argentobourbon.inbox.ai), we will find the solution.